At ADAYCHICUK (the “Site”, “we”, “us” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share personal information when you visit or use our website, place an order, contact us, or otherwise interact with us.
By using our Site, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following types of personal information when you use our Site:
1.1 Information You Provide to Us
When you place an order, create an account, contact us, subscribe to our marketing communications, or otherwise interact with our Site, we may collect:
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Your name
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Email address
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Shipping and billing address
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Phone number
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Order and transaction information
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Information you provide when contacting customer service
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Marketing and communication preferences
1.2 Technical Information
When you browse our Site, we may automatically collect certain technical information, including:
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IP address
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Browser type and version
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Device type
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Operating system
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Date and time of your visit
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Pages and products viewed
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Referring website or URL
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Other information about how you interact with our Site
1.3 Information from Third Parties
We may receive information from third-party service providers that support our website, payment processing, shipping, analytics, advertising, affiliate and other business activities.
2. HOW WE COLLECT YOUR INFORMATION
We may collect personal information in the following ways:
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When you visit or browse our Site
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When you create an account
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When you place an order
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When you subscribe to our newsletter or marketing communications
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When you contact us by email, phone, social media or other communication channels
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Through cookies and similar technologies
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Through third-party services that you use to interact with our Site
3. HOW WE USE YOUR INFORMATION
We may use your personal information for the following purposes:
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To process and fulfill your orders
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To process payments, refunds and returns
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To arrange delivery and provide order updates
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To provide customer service and respond to enquiries
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To maintain and improve our Site, products and services
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To prevent fraud, abuse and other unauthorized activities
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To analyze website traffic and customer interactions
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To personalize your shopping experience
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To send marketing communications where permitted by applicable law
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To measure and improve the effectiveness of our advertising and marketing
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To send reminders relating to incomplete orders, such as abandoned carts
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To comply with applicable legal and regulatory requirements
We process personal information only where we have an appropriate legal basis to do so, such as your consent, the performance of a contract, our legitimate interests, or compliance with a legal obligation.
4. HOW WE SHARE YOUR INFORMATION
We may share personal information with trusted third parties where necessary to operate our business and provide services to you.
These may include:
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E-commerce and website service providers
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Payment service providers
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Shipping and delivery providers
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Customer service providers
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Analytics providers
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Advertising and marketing platforms
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Affiliate and referral partners
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Fraud prevention and security providers
These third parties may only process your information as necessary to provide their services or as otherwise permitted by applicable law.
We may also disclose personal information where required by law, legal proceedings, government authorities, or where reasonably necessary to protect our rights, property, users or business.
In the event of a merger, acquisition, restructuring or sale of all or part of our business or assets, personal information may be transferred as part of that transaction, subject to applicable law.
5. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies to operate our Site, remember your preferences, understand how visitors use our Site, improve our services, and measure the effectiveness of our marketing and advertising.
Cookies may be used for purposes including:
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Essential website functions
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Security and fraud prevention
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Website analytics
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Remembering preferences
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Advertising and marketing
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Measuring advertising performance
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Affiliate and referral tracking
Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies.
You can also manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features or functionality of the Site.
6. MARKETING COMMUNICATIONS
Where permitted by applicable law, we may send you marketing communications about products, promotions, offers and other updates that may be relevant to you.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us.
Unsubscribing from marketing communications will not affect transactional or service-related communications, such as order confirmations, shipping updates or customer service messages.
7. DATA SECURITY
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration or disclosure.
Information transmitted through our Site is protected using appropriate security technologies. Payment transactions are processed through secure payment service providers.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, resolving disputes, preventing fraud and complying with legal obligations.
The specific retention period may vary depending on the type of information and the purpose for which it is used.
9. INTERNATIONAL DATA TRANSFERS
Your personal information may be processed or stored in countries outside the country in which you are located.
Where applicable, we take reasonable steps to ensure that international transfers of personal information are handled in accordance with applicable data protection laws.
10. YOUR PRIVACY RIGHTS
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your personal information
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Request restriction of certain processing
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Object to certain processing
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Request portability of certain information
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Withdraw consent where processing is based on consent
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Opt out of certain marketing or targeted advertising activities where applicable
To exercise your privacy rights, please contact us using the contact information provided below.
11. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have additional rights under applicable California privacy laws, including rights to know, access, correct, delete and obtain certain information about the personal information we collect.
You may also have the right to opt out of certain forms of the sale or sharing of personal information where applicable.
To exercise applicable California privacy rights, please contact us at the email address below.
We will verify requests as required by applicable law and will not discriminate against you for exercising your privacy rights.
12. CHILDREN'S PRIVACY
Our Site is intended for a general audience. We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
13. THIRD-PARTY WEBSITES
Our Site may contain links to third-party websites, services or social media platforms.
We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies or applicable legal requirements.
When we make material changes, we may provide additional notice where appropriate. The updated Privacy Policy will be posted on this page with the revised effective date.
15. CONTACT US
If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Email: service@adaychic.uk
Website: www.adaychic.uk